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You can check out the Wall Street Journal’s full report on Apple News for more details, as well as Stern’s video below. “We continue to expand Apple’s offerings to better meet our customers’ needs.” Approach to Fix Mac Outlook 2011 Error Code. “We believe the safest and most reliable repair is one handled by a trained technician using Apple-genuine parts,” an Apple spokesman said. He could still receive emails, but for some unknown reason, he couldnt send emails at all. In the story, an Apple spokesman is quoted as saying that the company believes that a repair completed by a “trained technician” using genuine parts is the “safest and most reliable” solution. Rossmann repair the Pro, I learned that independent repair shops need these two things to do the job. But the repair people didn’t have the parts or information for this newer model to even attempt to fix it. Thanks again for the great customer service, I will for sure buy again as well as send fellow mac users your.

Neither Rossmann nor Simple Mac could repair it. The MacBook Air, however, was too damaged to be repaired by either independent shop: A company spokesman said that “Apple has found individual chip replacement to be unreliable.” We can fix your iPhone, iPad, iPod and Mac for broken screens, water damage.

The latter quoted $325 to repair the water-damaged MacBook Pro, replacing the corroded Wi-Fi, power and LCD chips using parts from another MacBook’s motherboard.Īpple would have replaced the entire motherboard with a new one, as the company does not replace individual chips. Colorados smartest choice for low cost, high quality apple product repair. Stern then visited a pair of independent repair shops: Simple Mac and Rossmann Repair.

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Mike’s Tech Shop, an Apple-sanctioned repair shop, quoted me $1,170 to fix the Pro and $870 for the Air! Why even more than Apple? Because, for this type of issue, small shops like Mike’s send the systems out to an Apple repair center, and charge for the effort. But, remember, it costs $999 to buy a new one.

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I took them both to various New York City gadget-repair establishments, which-it turns out-resemble the city’s pizzerias in their astounding variety.Īpple quoted $999 to repair the Pro-$899 for an accidental-damage repair plus $100 for labor. My journey began with a 2020 MacBook Air and a 2017 MacBook Pro, both of which had fallen victim to laptops’ greatest foe: water. In the report, the Journal’s Joanna Stern attempts to get two water-damaged MacBooks, with mixed results. As Apple faces increasing pressure and potential regulation surrounding its product repair policies, the Wall Street Journal is out with a new report diving deeper into the current state of the MacBook repair industry.

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